The growing importance of soft skills

professional studies的圖片搜尋結果Continuing professional development (or “CPD” in short) is one of the major trends in today’s professional world. This is particularly true among the working community in Hong Kong. In fact, many workers, be it blue collars or white collars, are taking short-term or certificate courses of various subjects in order to enhance their working skills. In some cases, industry participants of some professions are required to complete a certain number of accreditation points in order to be qualified for a position in the upper echelon. Some of the popular courses include CPD law courses and finance courses, which attract legal, finance and accounting professionals to enroll in.

Apart from taking courses, employees may also consider sharpening their “soft skills” as a way to climb up the professional ladder. The term “soft skills” is associated with Emotional Intelligence Quotient, or EQ in short. It is generally about how a person interact with people and respond to different situations. Many companies are attaching greater importance to this “soft side” of their employees in addition to standard qualifications as it is an essential component of an individual’s core competency and is an indicator which can tell how an individual employee might be able to contribute to the success of the company.

You may wonder what are the most important soft skills to an employee. Here we list out some which are most sought after by employers nowadays:

Positive attitude – As the saying goes, “Your attitude, not your aptitude, will determine your altitude.” Having a positive attitude opens the door to success. It is a universal truth that can be applied to everything including work.

Work ethic – It refers to motivation and dedication of an employee. Talent and intelligence are important but do not guarantee that a worker will be dedicated to his work.

Communication skills – Different jobs require a different skill set but the ability to communicate well can ensure that an employee will work smoothly with the rest of the team. Good communication skills do not only require a person to speak up and make his case but also require him to be a good listener at times. Sometimes it is not what one said that counts, it is how one presents his ideas and takes opinions that is important.

Time management – For some jobs meeting deadlines and finishing work within a set timeframe is important. Employees’ ability to manage time helps ensure that time will be spent wisely which translate to better cost efficiency.

Problem-solving skills – Studying is the process of acquiring knowledge, but knowledge acquisition is not the ends to the means. How an employee applies his knowledge in solving problems is what it counts. Many people fail to apply their knowledge in practical situation.

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